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JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.

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    I need to re-direct emails

    Asked by Tony on February 19, 2013 at 06:20 AM

    How can I change the email to go to another address

    Page URL:

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    Answered by jefreylandicho on February 19, 2013 at 09:17 AM

    Thank you for using Jotform Support. 

    To change your email notification to another email, please follow these steps:

    1. Click on "Setup & Embed" tab on the form builder toolbar

    2. Click on "Email Alerts"

    3. Click on "Add New Email"

    4. Select "Notification" option & click next.

    5. Fill out "recipient e-mail" with an appropriate email address. Click next.

    6. Complete your notification layout and click finish. You're done.

    If you need further assistance, please let us know.

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    Answered by antonymac on February 19, 2013 at 09:35 AM

    Sorry its not working at all, I have done what you have suggested. I will ask the client to set up a new account
    I had set it up so maybe that is why it is not working.
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    Answered by jefreylandicho on February 19, 2013 at 10:07 AM

    Please note that test notification can only be sent to the registered account.