What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.


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    Notifications: Not receiving e-mails

    Asked by keithaylesfordelectricalcouk on February 19, 2013 at 07:28 AM
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    JotForm Support

    Answered by EduardoMendez on February 19, 2013 at 09:48 AM

    Hi there, 

    I noticed that your notification does not have a recepient's e-mail address.

    Here is a guie to help you fix that problem:

    Please add the address desired and if you are still not receiving e-mails, please follow the instructions on this guide:

    http://www.jotform.com/help/208-How-to-setup-email-alerts-to-prevent-emails-not-being-received-issues

    Please let us know if you need further assistance!