- msraAsked on February 19, 2013 at 10:40 AM
Hi I have a Jotform embeded on our website http://www.manitobasoccerreferees.ca/index.php/registration/
After each submission it keeps getting dissabled, we only have about 7 submissions, I have a login account, msra.
and I have made sure the form is not expired etc.
Thanks for your help.
Pat Leung for the MSRA.
- jefreylandichoAnswered on February 19, 2013 at 11:49 AM
We apologize for any inconvenience this may have caused. Can you please try clearing your browser cache and see if it works?
- msraAnswered on February 21, 2013 at 04:04 AMHi Jefrey,
It seems every time we get a submission the form gets disabled.
I went into preferences and have the following:
prevent multiple submissions.
Unique Field IdSet
Expiration DateDisable form on a date.
(e.g. 2012-10-30 13:00)
Unique Field IdSet used to be blank, so now I have it as 10 for the email
address, hopefully it will be ok the next time someone sends in the form.
- JotForm SupportEltonCrisAnswered on February 21, 2013 at 06:50 AM
That's because of the unique submissions settings set on your form. The only reason why a form automatically disables it self after a certain number of submissions is due to Unique Submissions or Submissions Limits. Check this article to understand how unique submission works. How to Setup Unique Submissions of a Form, and this explains about submissions limits. How to Limit Submissions in a Form
Hope this helps. Thank you!