What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

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We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.


  • Profile Image

    My Form keeps getting dissabled.

    Asked by msra on February 19, 2013 at 10:40 AM

    Hi I have a Jotform embeded on our website http://www.manitobasoccerreferees.ca/index.php/registration/

    After each submission it keeps getting dissabled, we only have about 7 submissions, I have a login account, msra.

    and I have made sure the form is not expired etc.

     

    Thanks for your help.

    Pat Leung for the MSRA.

    Page URL:
    http://www.manitobasoccerreferees.ca/index.php/registration/

  • Profile Image

    Answered by jefreylandicho on February 19, 2013 at 11:49 AM

    We apologize for any inconvenience this may have caused. Can you please try clearing your browser cache and see if it works? 

  • Profile Image

    Answered by msra on February 21, 2013 at 04:04 AM
    Hi Jefrey,
    It seems every time we get a submission the form gets disabled.
    I went into preferences and have the following:
    Unique SubmissionUse Cookies(Loose Check) or IP Address(Strict Check) to
    prevent multiple submissions.
    No Check
    Unique Field IdSet
    10
    Submission Limit
    (e.g. 1,2,3,etc...)
    5
    Expiration DateDisable form on a date.
    (e.g. 2012-10-30 13:00)
    2013-12-31 12:00
    Unique Field IdSet used to be blank, so now I have it as 10 for the email
    address, hopefully it will be ok the next time someone sends in the form.
    Pat Leung
  • Profile Image
    JotForm Support

    Answered by EltonCris on February 21, 2013 at 06:50 AM

    @msra

    That's because of the unique submissions settings set on your form. The only reason why a form automatically disables it self after a certain number of submissions is due to Unique Submissions or Submissions Limits. Check this article to understand how unique submission works. How to Setup Unique Submissions of a Form, and this explains about submissions limits. How to Limit Submissions in a Form

    Hope this helps. Thank you!