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nobleplusindiaAsked on May 11, 2019 at 3:55 AM
Hi Team,
When we are trying to open the attachment link from the notification email of a form , it is redirecting us to the page not found page. Can you please check this.
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Mike_G JotForm SupportReplied on May 11, 2019 at 10:38 AM
You are having the page shown in the screenshot you shared when you try to open an uploaded file via the email notification you received when your form is submitted because you are not logged to the account that owns the form where the file was uploaded.
Requiring log in before viewing uploaded files is part of the Privacy settings of your account. You can enable/disable that from your account settings — https://www.jotform.com/myaccount/settings
I hope this helps. If you have other questions or concerns, please do not hesitate to let us know.