Form not showing in My Forms list

  • Profile Image
    pmgweb
    Asked on February 19, 2013 at 11:40 AM

    Hi there,

    I have created a form, the URL is:

    http://form.jotformeu.com/form/30445439232349

    however I am not able to see this form in My Forms list.

    I have looked in the Trash folder in case I have inadvertently deleted it but it's not there either.

    I would be grateful if you could look into this please.

     

    Many thanks

     

    Jackie

  • Profile Image
    jefreylandicho
    Answered on February 19, 2013 at 12:02 PM

    We apologize for any inconvenience this may have caused. The form 30445439232349  was created under a guest account. Please note that creating a form with logging in will make the form unavailable to your account. 

    Do you wish to transfer form 30445439232349  to your registered account?


  • Profile Image
    pmgweb
    Answered on February 19, 2013 at 12:09 PM

    Oops!!!

    Yes please if you could transfer this form to our registered account that would be great.

    Many thanks for the speedy response - great service and a great product.

    Jackie

  • Profile Image
    jefreylandicho
    Answered on February 19, 2013 at 12:24 PM

    I have process the transfer of your form. Kindly check and verify if the form is already existing in your accont.

    Thank you

  • Profile Image
    pmgweb
    Answered on February 19, 2013 at 12:26 PM

    Yes it's there.

    Thank you so much.

    Kind regards

    Jackie