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JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

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We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.

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    Form Not Updating

    Asked by angulus1 on February 19, 2013 at 12:09 PM

    Hey there,

    This is Brandon, account: angulus1. I have a survey embedded on this page:


    This is survey: "Gluten-Free - Premium Product Research" in my list. Look at the two...I made some changes yet the webpage is still displaying the old questions. I deleted my cookies and the same problem exists.

    Need this fixed asap as I am running a promotion to this page and I need the proper answers.

    Look at the screen shot attached. You can see that I'm not seeing the same questions that I have in my JotForm Account.



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    Answered by jefreylandicho on February 19, 2013 at 12:17 PM

    We apologize for any inconvenience this may have caused. Can you please try clearing your browser cache and see if it works?