I havent gotten my refund yet

  • heemelsaha
    Asked on May 13, 2019 at 1:58 PM

    I was charged for a cancelled account on May 6th. I got my refund for april, but still havent received one for may yet.

  • Jeanette JotForm Support
    Replied on May 13, 2019 at 3:37 PM

    I just refunded the latest payment. Please make sure that you find into your Paypal account saha.heemel@gmail.com this subscription d: I-LHU2EWYFLDY4

  • Jeanette JotForm Support
    Replied on May 13, 2019 at 3:38 PM

    Then make sure that you cancel the automatic profile created with Jotform in order to stop recurring charges.