What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.

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    Asked by Tracee Williams on February 19, 2013 at 01:27 PM

    I am a self admitted idiot when comes to this product!  I know what I want to do, I read through all the posts, and I still have quesitons, or I can't make the form work, as discussed.  Is there a live support person I can speak to, EVEN if it costs me some cash?  I would really appreciate some individual assistance if possible.

    Thank you!


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    JotForm Support

    Answered by Welvin on February 19, 2013 at 02:29 PM

    Hi Tracee,

    Unfortunately, we don't have a Phone Support available. We have a Chat Support but that is only available if Jotform have a few numbers of Support Tech online. Please let us know about your question here in our forum and we will do our best to catch up with your on a short time.