Changes not showing.

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    penforhiregraphics
    Asked on February 19, 2013 at 02:28 PM

    Was working along fine this morning and made some changes and saved and it showed up fine.  Then all of the sudden the changes I am making are not showing up.  I have cleared cache and changes are not showing on any computer or browser.  Jotform server problem?

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    Goldo
    Answered on February 19, 2013 at 03:47 PM

    It is a replication delay when using form.jotform url. Just a slight delay.

    For a quick fix please change your embed code from

    <script type="text/javascript" src="//form.jotform.us/jsform/30097353471150"></script>

    to

    <script type="text/javascript" src="//www.jotform.us/jsform/30097353471150"></script>

    We basically just change form.jotform with www.jotform .

    That should fix it. If not let us know.

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    penforhiregraphics
    Answered on February 19, 2013 at 09:05 PM

    It has not updated all day.  It has been hours and I tried the change to www and that did not work either.

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    EltonCris
    Answered on February 20, 2013 at 04:44 AM

    Hi there,

    Please check your form now. It should now be fine.

    Our dev team have committed a fixed for the delay issue. We hope that everything goes to normal now. 

    Check your forms now and let us know your feedback. Thanks!