What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.


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    Account Suspended!

    Asked by Jay Brown-Young on February 19, 2013 at 02:55 PM

    Help my account is suspended! I was only trying to create signup froms for my cloud storage service and now im blocked! i dont understand! please help! 

    Page URL:
    jaybrownyoung.com

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    JotForm Support

    Answered by Welvin on February 19, 2013 at 03:59 PM

    Hi Jay,

    Apologize! But we do not support Login Forms or web registration forms, you have this forms on your account and this trigger our Phishing Filter to Auto Suspend your account and disable your forms.

    I have reactivated your account but please kindly modify the form, remove the password field to avoid this from happening again.

    Thanks for your undertanding.