We are considering using your forms for our company.

We are considering using your forms for our company. We would look to embed on our forms management software once created. If we need support, we have concerns from some review comments on response time and users being cut off for extended periods of time-is this because the requests are being processed by your team in Turkey? Also if I pay a certain level can I get a dedicated person for service?

Hi Cheryl! 

We are glad you are considering JotForm for your organization. Not all requests are being processed in Turkey and if you would like a dedicated team for faster customer support. I would recommend our Enterprise Plan.

For more information on Enterprise please click below. If you have further questions please do not hesitate to contact us or click on Contact Sales the top button of the Enterprise webpage.

https://www.jotform.com/enterprise/