What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.


  • Profile Image

    Porque o botão anexar arquivos não está funcionando?

    Asked by cantador05 on February 19, 2013 at 07:41 PM

    Boa Noite,

    acabei de criar um novo formulário do JotForm para meu site, o qual preciso utilizar o botão anexar arquivos.

    O formulário está funcionando perfeitamente, porém não consigo abrir ou mesmo fazer o download do arquivo anexado, no email o qual o recebo.

    Ao fazer isso, abre a seguinte página da internet http://s3.amazonaws.com/jufs/cantador05/30497741568667/227128814971482303/D%C3%A9boraCristina%20Cantador.docx

    Pesquisando no site de vocês, pude ver que isso já é um problema do ano passado. 

    Gostaria de saber se houve alguma resolução para isso.

    Obrigado!

    Screenshot
    JotForm email docx site
  • Profile Image
    JotForm Support

    Answered by EltonCris on February 19, 2013 at 09:05 PM

    Hi,

    Can you please provide to us the file URL where it shows that error? I have tried downloading some of your files but I couldn't replicate the error so far.

    We'll wait your reply. Thanks!

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    Answered by Rontani on November 28, 2013 at 09:02 AM

    Olá,

    Estou com problema semelhante, ao navegar no windows phone o botão upload não funciona. Testamos em varios navegadores e nada ocorre ao clicar no botão.

    Pode me ajudar?

     

    link: http://form.jotform.co/form/33215818599869?

     

    Obrigado,

    Bruno

  • Profile Image
    JotForm Support

    Answered by guilledutra on November 28, 2013 at 10:43 AM

    Hi Rotani,

    please open a new forum thread with your last request in order to provide you with better help.

    http://www.jotform.com/answers/answer.php?

    Thanks