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  • Profile Image

    Change an email associated with an account

    Asked by ahs_forms on February 19, 2013 at 09:06 PM

    HI,

    Here is my situation:

    I / we started using the sub users feature, which is great, and I want to start a new account for myself (not the one we use by multiple people with the one over all log in, but when I go create a new acount it says that mark_rogers@pvusd.net is already associated with an account. I was using it with the main account (ahs_forms) but I changed that.

    What can I do?

    Thanks,

    Mark Rogers

    Aptos High School

  • Profile Image
    JotForm Support

    Answered by EltonCris on February 20, 2013 at 04:49 AM

    Hi Mark,

    Please try it again this time. It should now be fine.

    The email you've mentioned was assosciated with your other old account ahs_collaboration. I have changed this account email address to mark_rogers1@pvusd.net. So you should be able to create an account with that email address now.

    Thanks!