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    Cannot download pdf

    Asked by jamieroden on February 19, 2013 at 09:20 PM

    I used to be able to download pdfs of submissions, but now I can't - I've tried both google chrome and internet explorer.  Any suggestions?

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    JotForm Support

    Answered by EltonCris on February 20, 2013 at 04:54 AM


    Sorry but I can't reproduce the problem. I can download submissions using the mentioned browsers. You only had few submissions so downloading them isn't a problem. Would you mind checking it again? I'd suggest to clear your browser's cache and cookies and redo the steps.