The registrations in our form are not showing up in the submissions page

  • Riley_Dallas
    Asked on May 15, 2019 at 2:40 PM

    We have created a form and I have it posted on my website but when someone registers it does not show when we go to the site to check our registrations.  What are we doing wrong?

    Jotform Thread 1824621 Screenshot
  • Mike_G JotForm Support
    Replied on May 15, 2019 at 5:20 PM

    We would like to apologize for any inconvenience. Can you share with us the link to your website where you have posted the form, please?

    We would also need more details about your concern and what exactly are you trying to accomplish with your form.

    We will wait for your response.

  • Mike_G JotForm Support
    Replied on May 15, 2019 at 5:22 PM

    In addition to my reply above, if you want to view the registrations submitted through your form, you can log in to your JotForm account and view the submissions on the submissions page of your form — How-to-view-Submissions

  • Riley_Dallas
    Replied on May 15, 2019 at 6:43 PM
    Www.luling.txed.net. It’s under the high school site and news. About midway
    down the page
    ...
  • Welvin Support Team Lead
    Replied on May 15, 2019 at 8:04 PM

    I'm sorry, but I cannot find the form on the given website. I also checked your account and seems like you have deleted the form fields or looks like it is a different form. Please guide us on how to access the form or get us the form URL.

    Guide to find form URL: https://www.jotform.com/help/401-Where-to-Find-My-Form-URL.