Suspended account

  • Chris Maiers
    Asked on May 15, 2019 at 6:54 PM

    Hi.  We are unable to access our forms or account.  It looks like we've been blocked.

     

    We are using JotForm for the Iowa Statewide Interoperable Communications System Board and related activities like course sign up.  Please let me know what we need to do to unlock our account.

     

    Thanks,

    Chris 

    Suspended account Image 10

     

  • ktyaguirre
    Replied on May 15, 2019 at 8:31 PM

    Upon review of your account it was found your forms are in compliance with our terms of use.

    Your account is active and your forms available.

    Thank you

  • Jairo348
    Replied on May 15, 2019 at 8:59 PM

    having the same problem with my account being suspended. can you help me out and let me know what did i do wrong? thanks
  • Ashwin JotForm Support
    Replied on May 16, 2019 at 12:19 AM

    @Jairo348:

    I have moved your question to a new thread so that we can address it separately. You will be answered in the following thread: https://www.jotform.com/answers/1825198