Suspended account

  • Profile Image
    Chris Maiers 
    Asked on May 15, 2019 at 06:54 PM

    Hi.  We are unable to access our forms or account.  It looks like we've been blocked.

     

    We are using JotForm for the Iowa Statewide Interoperable Communications System Board and related activities like course sign up.  Please let me know what we need to do to unlock our account.

     

    Thanks,

    Chris 

    1557960493155796045905634348024962498920

     

  • Profile Image
    ktyaguirre
    Answered on May 15, 2019 at 08:31 PM

    Upon review of your account it was found your forms are in compliance with our terms of use.

    Your account is active and your forms available.

    Thank you

  • Profile Image
    Jairo348 
    Answered on May 15, 2019 at 08:59 PM

    having the same problem with my account being suspended. can you help me out and let me know what did i do wrong? thanks
  • Profile Image
    ashwin_d
    Answered on May 16, 2019 at 12:19 AM

    @Jairo348:

    I have moved your question to a new thread so that we can address it separately. You will be answered in the following thread: https://www.jotform.com/answers/1825198