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JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

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We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.

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    Email does not give field responses

    Asked by d2meyer on March 21, 2011 at 07:17 PM Page URL:

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    JotForm Support

    Answered by NeilVicente on March 22, 2011 at 01:49 AM


    I've taken a thorough look at your form's notification email settings - it's all good.

    Also tested your form to see if it sends out the responses correctly and so far everything seems good.


    One possible cause of this problem I could think of is that the user did not fill out the form and just clicked on Submit. To prevent this from happening again, set the fields to Required, you can do so by clicking on the field and then click on the Required button in the Form Builder toolbar.