What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.


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    Alert that I'm almost out of space

    Asked by stubaitirol on February 20, 2013 at 11:13 AM

    Hi JotForm Team, 

     

    I wanted to know why there is still an alert that I'm almost out of space although I did a Premium Update?

     

    Thanks for your help!

    Christopher

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    JotForm Support

    Answered by ardy0689 on February 20, 2013 at 11:30 AM

    Thanks for supporting us by going premium. I checked your account and is far from reaching its capacity. However, I suspect it could be your browser's cache that interferes and showing the old warnings. I do suggest to logout from your account and clear your browser's cache. You can try logging it again after you clear the caches.

    You could also try using a different browser and it helps on most scenarios on Jotform. Please see if that would work for you and post again if it works or not.

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    Answered by stubaitirol on February 20, 2013 at 11:41 AM

    Thanks for your quick response... That's really examplary!! 

    And yes, you were right... it seems to be the cache... in another browser there is no alert and the interface seems to be more premium :-)

    THX A LOT!

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    JotForm Support

    Answered by ardy0689 on February 20, 2013 at 11:57 AM

    Thanks, for the kind words. I am glad that it worked. If there is any problem you encounter, please don't hesitate to post your problems here on the forum.