PDF Editor: no download after clicking Download PDF button

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    Asked on May 17, 2019 at 12:23 PM

    I created the form, but it won't donwload as PDF when I try.

    I'm in Preview PDF and when I ckick Download PDF, nothing happens (except for the loading icon)

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    Answered on May 17, 2019 at 02:23 PM

    Hi @notulei!

    I was also able to replicate the issue you are experiencing: upon clicking the blue Download PDF button, both in Build and Preview modes, the button displays the three loading dots, and then reverts back to original state and no download commences.

    1558116916Screen Shot 2019-05-17 at 11.0

    Notulei, I will escalate this issue to our developers so that we can get this fixed! You will be notified via this thread of any updates.

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    Answered on June 25, 2019 at 10:51 AM


    You should now be able to download your fillable PDF.