What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.


  • Profile Image

    I can't make the lightbox option work

    Asked by Bloomsburymanor on February 20, 2013 at 01:50 PM

    In fact, I can only get my form to work when I paste the source code. The form's here.

    Am I doing something stupid?

    Even when i looked at the previews, on the jotform WYSIWYG, they didn't work - or not completely...

     

    Thanks for any help you can give me!

     

    andrew

  • Profile Image
    JotForm Support

    Answered by Welvin on February 20, 2013 at 02:54 PM

    Hi Andrew,

    I seems can't find the lightbox codes on your website, have you removed it? What will happen if you add the Lightbox Codes? Is the form invisible or nothing shows?

    http://www.jotform.com/help/220-How-to-Create-a-Lightbox-Form

    Let us know.

     

    Thanks

  • Profile Image

    Answered by Bloomsburymanor on February 20, 2013 at 04:39 PM

    hey Welvin

    I took a break for dinner, and put the kids to bed, and now it works... I am not doing anything different... maybe it just took a little time to process the form?

    Even the previews are working...

    thanks for taking a look nonetheless - it seems like a cool service!

    Andrew :)

  • Profile Image
    JotForm Support

    Answered by Welvin on February 20, 2013 at 08:24 PM

    Hi Andrew,

    Great to know that! Let us know if you need anything else in future.

    Thanks