What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.


  • Profile Image

    Why is the 'test' email not sending to the correct recipient email?

    Asked by ClickMotive on February 20, 2013 at 02:36 PM

    See screenshot... that's not the correct Recipient E-mail address.

    Page URL:
    http://32746.clickmotivefusion.com/Kevin-s-Truck-Stop/

    Screenshot
  • Profile Image
    JotForm Support

    Answered by Mike_T on February 20, 2013 at 03:11 PM

    We are sorry for the inconveniences you are facing due to this.

    The 'Test Email' button is sending only to the email address associated with your JotForm account. We were forced to add this limit in order to fight with spammers.

    In order to test your email notification(s) with real email addresses, please simply submit the form.

    Please feel free to contact us if you need any further assistance.