What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.

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    Getting V8 error code . . .sometimes

    Asked by heathermccowen on February 20, 2013 at 03:39 PM

    Howdy, I work at a high school, and use your forms for a TON of things. We are currently using them for AP Test registration, and some of our students/facult are getting this error-


    v8_build_source.js:49: ReferenceError: V8Config is not defined load ( V8Config.CACHEPATH + form_id + '.js' ); ^


    I found another person had gotten this error from y'all and need some help with it.


    My account username is heathermccowen and the form is our AP Test registration form (I only have 6 forms on my account).


    Many thanks for your help!


    Page URL:

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    Answered by jeanettebmz on February 20, 2013 at 05:24 PM

    That is an issue that is currently being taken care by our developers.

    I am forwarding your case to them.

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    Answered by jeanettebmz on February 20, 2013 at 05:47 PM

    In the meantime , please open the form on edit mode and re-save it. That should do the trick when displaying the form on IE

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    Chief Technology Officer

    Answered by eee on February 25, 2013 at 11:48 AM


    V8 problem has been solved,

    Kindest Regards.