PDF Submission is not coming as attachment.

  • LaurenPietriniCSL
    Asked on May 20, 2019 at 12:01 PM

    Hello Previously all of our forms came as an attachment as well as in the email notification but this last one did not.

    Also, I received 3 email notifications for submitted forms but they are not showing up as received in Jotform.
    Can you tell me how to fix that.
  • David JotForm Support Manager
    Replied on May 20, 2019 at 12:46 PM

    We apologize for the inconvenience. This appears to be the last form that you have edited: https://www.jotform.com/91366216619158

    The PDF Attachment feature is disabled on the notification for that form, please enable it to receive the PDF submission attached: https://www.jotform.com/help/503-How-to-include-submissions-as-PDF-attachment-in-the-email-notifications

    1558370640PDFattachment Screenshot 10

    If that is not the form in question, could you please specify which one is?

    Your second question will be addressed in a separate forum thread: https://www.jotform.com/answers/1829334