What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.

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    Trying to change Security Question on Profile Page

    Asked by cfnavyleague on February 20, 2013 at 06:11 PM

    Attempted to change security question as I changed ownership and payment information for JotForm.  Was not allowed ro update security question.  Please advise.


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    JotForm Support

    Answered by ardy0689 on February 20, 2013 at 07:32 PM

    Hello, could you elaborate more on what you are experiencing or any message and errors you are seeing when changing the security question so we can better understand the cause the problem. Thanks.