What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.

  • Profile Image

    Form error

    Asked by nicholasrush on February 20, 2013 at 06:12 PM

    Hello, I contact you because I made an eshop online and I want to test your form before buying an Economy plan.

    I want to propose some services online as I started my company in Russia.


    So I use your form to propose some hosting plans.

    Everythings was ok but since 1 or 2 weeks I can't see my form!

    So I edit it and I see in the preview

    "Form not found
     This form is disabled."


    How can I reactivate it?
    I try to reactivate it via my panel:


     (Language is french)

    But the problem still exists.

    I try to make others forms but they are disabled too.

    So I can conclude the problem is from you.

    Did I made a bad thing?
    Thanks to reply and sorry for my english, I'm french




    Page URL:

  • Profile Image
    JotForm Support

    Answered by Welvin on February 20, 2013 at 09:06 PM

    Hi Nicholas,

    You have been Auto Suspended for having a form that ask for a password but I can't see nothing wrong with that so I have activated your account.


  • Profile Image

    Answered by nicholasrush on February 21, 2013 at 09:03 AM

    thanks you! problem is resolved!

  • Profile Image

    Answered by pinoytech on February 21, 2013 at 11:46 AM

    Is there anything we can help you with? Feel free to contact us as again at anytime.

    Have a great day!