What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.


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    How can I remove the captcha?

    Asked by frmanz on February 20, 2013 at 08:44 PM

    On mobile devices it asks users to type in a captch, are forms exploited to the point where you have to filter ? or... is that a safety measure.

    Mobile
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    JotForm Support

    Answered by Welvin on February 20, 2013 at 11:49 PM

    Hi,

    Yes, it is a safety measure to avoid spam on your form(s). But your form don't have this field, have you removed that already? 

    If this form is use for Desktop and Mobile, we can inject a custom CSS codes to the form to hide the captcha field when acces in mobile. 

    If you want that method, add again the captcha to your form and let us when done so we can give you the right codes to inject.

    Thanks

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    Answered by jesbreltampus on September 05, 2013 at 12:31 PM

    Hello, I am having same problem here. I havent included captcha on the form that i have created but when i checked it using a smart phone it is asking for a captcha after hitting the submit button. i have no problem using desktop since it is not asking for a captcha. How can a remove this captcha on mobile?

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    JotForm Support

    Answered by Welvin on September 05, 2013 at 01:33 PM

    @jesbreltampus,

    Good day! We request you to please open a separate thread for your inquiry. Include the form URL in question so we can check and make a test.

    You can start a new thread here: http://www.jotform.com/answers/answer.php?.

    Thanks