Zapier Integration: Break down of all the fields on grouped fields like Full Name and Address fields

CustomMarketer

Asked on May 21, 2019 at 4:51 PM

Ok, I keep seeing all these posts about Zapier integrations and all the complex work around and deep programming for simple functionality. Is there anyway this can be worked around without having to program everything in? I am paying $99 a month for a form that will not properly importing basic fields such as names or addresses into Zapier (or any CRM for that matter). I would like to stay using the forms but this simple functionality is making this a non-viable option for simple tasks.
Elton Support Team Lead

Replied on May 21, 2019 at 7:21 PM

Integrating with Zapier is easy. It does not require programming skills.

You can easily pick JotForm and the app that you want it to integrate on Zapier dashboard.

Please head to https://zapier.com/ and integrate JotForm with the app that you want.

If you have confusions with the field types, please don't be. The full name field is designed to match any first and last name on the target app. Same goes for the address field, you need to use the Address field to match it with the full address field on the target app.

If there were no data captured, you can always check your task history to find out that root cause of the problem.

You can also contact us if you come across issues so we can assist you here.
CustomMarketer

Replied on May 21, 2019 at 8:02 PM

You didn't read what I asked. The problem is that every single app and CRM outside of your form separates the Full Name into First and Last and the Address into fields that smoothly integrate into Zapier instead of having to break down all of the fields in the address to get it to integrate with ANY CRM (or any other software).

fields__Page Break_16

Sample pagebreak

status

1

form_id

91404792819162

fields__Please sign to complete!

Sample signature

ip

127.0.0.1

fields__Phone Number

Sample phone

updated_at

2012-01-31 23:59:59

flag

1

fields___12

Sample widget

fields__Submit

Sample button

fields__First Name

Sample textbox

fields__Address

Sample address <- ALL ADDRESS INFORMATION IS IN 1 FIELD. EVERY CRM AND INTEGRATION REQUIRES ADDRESS, CITY, STATE, ZIP. The form is not setup to integrate well with Zapier

id

#SampleSubmissionID

fields__Last Name

Sample textbox <- I HAD TO CREATE A EMPTY TEXT FIELD BECAUSE THE FULL NAME BOX IN THE FORM DOES NOT WORK.

fields__

Sample widget

fields__<h3>Consumer Credit File Rights Under State and Federal Law</h3>

Sample text

fields___14

Sample widget

created_at

2012-01-31 23:59:59

fields__<h3>Credit Consulting Agreement</h3>

Sample text

fields__Email

Sample email

fields__Page Break

Sample pagebreak

fields__<h3>Negotiation and Settlement</h3>

Sample text

new

1

fields__My Products

Sample authnet

notes

I am simply looking for a form that I am paying $1,200 a year for to simply break down the fields properly instead of having to come up with inconsistent formulas to compensate for the poor UI.
Elton Support Team Lead

Replied on May 21, 2019 at 10:16 PM

Sorry about that.

From what I've understood, you want to have a break down with full name field (separate first and last name) when picking fields on Zapier.

This isn't possible right now but it can be overcome by using two textbox fields (short text entry) from JotForm as your name fields.

The same workaround for the address field.

Just FYI, JotForm actually separates these values on API but it is, unfortunately, not being break down on Zapier side. Since the UI you're integrating is through Zapier, you can submit this as a feature request on Zapier. We will also open a feature request about this on Zapier as well as inform our developers about this.