I don't receive emails when the form is submitted?

  • Profile Image
    liyam
    Answered on March 22, 2011 at 06:39 AM

    Hello,

    I have checked your form and email notifications.  I only see an email process sent to innomaisela[at]gmail.com and it was sent successfully. 

    Mar 22 06:33:57 monk sm-mta[17326]: p2MAXu8r017318:
    to=<innomaisela[at]gmail.com>,
    ctladdr=<noreply[at]jotform.com> (1002/1003),
    delay=00:00:01, xdelay=00:00:01,
    mailer=esmtp, pri=131184,
    relay=gmail-smtp-in.l.google.com. [209.85.225.27],
    dsn=2.0.0, stat=Sent (OK 1300790037 vw17si19621555icb.4)

    I did not find any email attempts sent to innocentiam[at]bigmedia.co.za.

    Current Server:
    No entry

    Have you checked your gmail inbox?

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    InnocentiaM
    Answered on March 22, 2011 at 07:08 AM

    Yes, i do get emails on my gmail account but not for bigmedia account. Please can you help me with that.

  • Profile Image
    liyam
    Answered on March 22, 2011 at 08:18 AM

    I see, is the notification that has the bigmedia email account just very recently created? Please do try making a new submission so that we'll be able to see an email log process going to your bigmedia account.

    Thanks