How do I provide a link for users to download a pdf version of their contract?

  • Grace
    Asked on May 21, 2019 at 8:36 PM

    In the autorespond email and in the thank you page, I tried to select pdf link from the form fields drop down. But when I did a couple test submissions and tried to click on the link in the email or thank you page, it gave me an error message that said I didn’t have permission. How can I fix this? 

  • Jed_C
    Replied on May 22, 2019 at 12:39 AM

    Your form doesn't have an auto response email. Please create one by following this guide https://www.jotform.com/help/26-Setting-up-an-Autoresponder-Email.

    Once you have autoresponse, please add the PDF parameter to your autoresponse email body.

    ex.

    1558499778The Easiest Online Form Builde Screenshot 10

    Another way is enabling PDF attachment in autoresponse advanced settings. Please check this guide https://www.jotform.com/help/503-How-to-include-submissions-as-PDF-attachment-in-the-email-notifications.

    I hope this helps. Let us know if you have any questions or if you need further assistance.