Why am I only getting email notifications of our Membership applications and not our entries?

  • RoyalDarwinShow
    Asked on May 21, 2019 at 10:20 PM
  • BJoanna
    Replied on May 22, 2019 at 2:05 AM

    If I understood correctly you are not getting the Email Notification from one of the forms that is shared with your account. To exactly which form is your issue related to? Please provide us the form URL.

    I checked our email logs and all emails from several different forms were successfully sent to your email address. 

    1558504948log Screenshot 10

    Please check your spam folder and if there are emails coming from @jotform mark them as not spam.