My credentials don't work to enter my site

  • Adelina
    Asked on May 22, 2019 at 4:54 AM

    Hello,

    I've been trying to enter my site but firstly, my password wasn't recognised. I managed to change the password but still it says: Login failed - Username or password did not match.

    Would you please advice?

    Kindest regards,

    Adelina

    Page URL: https://eu.jotform.com/login
  • AndrewHag
    Replied on May 22, 2019 at 5:27 AM

    It seems you opened multiple threads. You got the response in the thread https://www.jotform.com/answers/1831906.

    Please follow up that thread for any further assistance.