What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.


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    Lightbox Forms: Feedback type is not working

    Asked by sisglo on February 21, 2013 at 09:52 AM

    feedback no funcionan mis paginas son http://documentosvenecia.blogspot.com/ y http://gerencialproduccion.blogspot.com/ por favor no cargan que puede ser

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    Answered by sisglo on February 21, 2013 at 09:53 AM

    por favor me urge que me ayuden

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    Answered by thespanishfactory on February 21, 2013 at 09:56 AM

    Esta jodido el servicio y ademas no dan ni una respues sobre esto, todo lo que sea light box no funciona y ni una palabra

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    JotForm Support

    Answered by EduardoMendez on February 21, 2013 at 10:06 AM

    Hi there, 

    Our apologies for this temporary issue. 

    Can you please try changing "feedback2" on your embed code to "feedback" - Please note example bellow.  Only change the text in red.

    <script src="http://cdn.jotfor.ms/min/g=feedback2" type="text/javascript">
      new JotformFeedback({
         formId  : "11111111111",
         buttonText : "********",
         base  : "http://jotform.com/",
         background : "#F59202",
         fontColor : "#FFFFFF",
         buttonSide : "bottom",
         buttonAlign : "center",
         type  : false,
         width  : 700,
         height  : 500
      });
    </script>

    Please give that a try and let us know if that solves the issue!