Account Activity Logs: Record the "SEND A FORM VIA EMAIL" as well.

  • Profile Image
    Brazil_Info
    Asked on May 22, 2019 at 03:59 PM

    When my form is emailed it shows my name as the sender and not my company. I changed it in my profile to my company name so I don't know why it is still sending in my name? And the subject line that gets sent to the recipient is not what I have it programmed to read as in Settings

     

    Paradigm Info Request
     
    Inbox
    x
     
     
     
    profile_mask_2x.png
    Gerard brazil <noreply@jotform.com>
    12:36 PM (20 minutes ago)
     
     
    to me
     
     
     
    Hi,

    Please click on the link below to complete this form.
    https://form.jotform.com/91336812263152

    Thank you!
     
     
     
     
    profile_mask_2x.png
    Gerard brazil <noreply@jotform.com>
    12:43 PM (14 minutes ago)
     
     
    to me
     
     
    cleardot.gif
  • Profile Image
    jherwin
    Answered on May 22, 2019 at 05:08 PM

    I tested it on my end and the settings were displayed correctly.
    1558559182from.png

    1558559254je.png

    I changed it in my profile to my company name so I don't know why it is still sending in my name?

    You should change the FROM NAME to your company name, see my screenshot above.

    Guide: How-to-Send-a-Form-via-Email

  • Profile Image
    Brazil_Info
    Answered on May 22, 2019 at 07:57 PM

    Thanks for your reply.  Why doesn't my "History" show that I have emailed the form?

  • Profile Image
    jherwin
    Answered on May 22, 2019 at 09:16 PM

    Yes, email history only shows related to submissions or your responses to your user's submissions.

    I am sending your requirement as a feature request to our backend team for evaluation. We cannot guarantee that the feature will be implemented or cannot provide any time frame for implementation at the moment. However, once we have any information in this regard, you'll be posted here.

    Thank you :)