Account Activity Logs: Record the "SEND A FORM VIA EMAIL" as well.

  • Brazil_Info
    Asked on May 22, 2019 at 3:59 PM

    When my form is emailed it shows my name as the sender and not my company. I changed it in my profile to my company name so I don't know why it is still sending in my name? And the subject line that gets sent to the recipient is not what I have it programmed to read as in Settings

     

    Paradigm Info Request
     
    Inbox
    x
     
     
     
    profile mask 2x Screenshot 70
    Gerard brazil <noreply@jotform.com>
    12:36 PM (20 minutes ago)
     
     
    Account Activity Logs: Record the SEND A FORM VIA EMAIL as well Screenshot 81
    Account Activity Logs: Record the SEND A FORM VIA EMAIL as well Screenshot 81
    to me
    Account Activity Logs: Record the SEND A FORM VIA EMAIL as well Screenshot 81
     
     
     
    Hi,

    Please click on the link below to complete this form.
    https://form.jotform.com/91336812263152

    Thank you!
     
     
     
     
    profile mask 2x Screenshot 70
    Gerard brazil <noreply@jotform.com>
    12:43 PM (14 minutes ago)
     
     
    Account Activity Logs: Record the SEND A FORM VIA EMAIL as well Screenshot 81
    Account Activity Logs: Record the SEND A FORM VIA EMAIL as well Screenshot 81
    to me
    Account Activity Logs: Record the SEND A FORM VIA EMAIL as well Screenshot 81
     
     
    cleardot Screenshot 158
  • jherwin
    Replied on May 22, 2019 at 5:08 PM

    I tested it on my end and the settings were displayed correctly.
    1558559182from Screenshot 10

    1558559254je Screenshot 21

    I changed it in my profile to my company name so I don't know why it is still sending in my name?

    You should change the FROM NAME to your company name, see my screenshot above.

    Guide: How-to-Send-a-Form-via-Email

  • Brazil_Info
    Replied on May 22, 2019 at 7:57 PM

    Thanks for your reply.  Why doesn't my "History" show that I have emailed the form?

  • jherwin
    Replied on May 22, 2019 at 9:16 PM

    Yes, email history only shows related to submissions or your responses to your user's submissions.

    I am sending your requirement as a feature request to our backend team for evaluation. We cannot guarantee that the feature will be implemented or cannot provide any time frame for implementation at the moment. However, once we have any information in this regard, you'll be posted here.

    Thank you :)