PDF not loading

  • pjmrees
    Asked on May 22, 2019 at 5:25 PM

    Hi,

    I tried to load my PDF form and I keep getting the notice,

    "This PDF file does not contain fillable fields. Please upload a PDF Form with fillable fields."

    My form works so I don't know why it can't upload?

    It is an Abode Form made in Abode with a .pdf extension.

  • denis_calin Jotform Support
    Replied on May 22, 2019 at 7:09 PM

    Hi @pjmrees!

    Are you getting this error when trying to import a PDF through the PDF Editor as explained in this guide: How-Can-I-Import-My-Own-PDF-to-JotForm?

    Or are you using our beta feature in Create Form>Classic Form (or Card Form)>Import form>Import Fillable PDF Form?

    Please try uploading your fillable PDF form in the Incognito or Private browsing mode (or in standard mode if you already tried incognito) or try a different browser altogether. Please let me know if you are still experiencing this issue and we will work on finding a solution.