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BrettkAsked on May 22, 2019 at 6:24 PM
I am trying to clone a form and it is not working. I even tried deleting a few forms in case there was a limit to the number of forms. Can you help? Thanks!
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Jed_CReplied on May 22, 2019 at 10:43 PM
Can you please share to us the form URL you are trying to clone? Also, please try clearing your form cache https://www.jotform.com/help/229-How-to-Clear-Your-Form-Cache and try again.
Looking forward for your response.
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BrettkReplied on June 6, 2019 at 7:43 PMI tried clearing the cache the other day and it did not work.
URL is as follows:
https://form.jotform.com/UnLitho/kentwood
Thank you!
Order your 2019 "Stay in Touch" Cards Here
*Brett Koller* ■ Koller Marketing Group
*Unique Litho/Koller Marketing* ■ Direct: 720-287-5715
Company: 303-830-2999 ■ Fax: 303-830-0402
9 Inverness Drive East ■ Englewood, CO 80112
brett@uniquelitho.com ■ www.uniquelitho.com
■ Unique Litho was Colorado's 1st Gold-Level Environmental Leader for Print
and Mailing Services!
■ Unique Litho is an ISO 9001:2015-certified marketing & print services
provider.
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John Support Team LeadReplied on June 6, 2019 at 8:10 PM
I was able to clone the form URL that you provided and it works on my end. As I checked your account, you already maximized the allowable forms that can be created. I suggest to delete at least one form then try cloning the specified form URL again.
Hope this resolves your concern.
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BrettkReplied on June 6, 2019 at 8:43 PMI had already tried deleting unused forms and that did not work. How many
forms are allowed in this account? This form is under the Unlitho account
which is a paid account. Please let me know and thank you!
Order your 2019 "Stay in Touch" Cards Here
*Brett Koller* ■ Koller Marketing Group
*Unique Litho/Koller Marketing* ■ Direct: 720-287-5715
Company: 303-830-2999 ■ Fax: 303-830-0402
9 Inverness Drive East ■ Englewood, CO 80112
brett@uniquelitho.com ■ www.uniquelitho.com
■ Unique Litho was Colorado's 1st Gold-Level Environmental Leader for Print
and Mailing Services!
■ Unique Litho is an ISO 9001:2015-certified marketing & print services
provider.
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Kiran Support Team LeadReplied on June 6, 2019 at 11:19 PM
I have tried deleting a blank form from your account and cloned the form to your account. Here is the cloned form URL in your account.
https://form.jotform.com/91568639462167
Please check and let us know if you need any further assistance. We will be happy to help.