Cloning forms is not working.

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    Brettk
    Asked on May 22, 2019 at 06:24 PM

    I am trying to clone a form and it is not working. I even tried deleting a few forms in case there was a limit to the number of forms. Can you help? Thanks!

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    Jed_C
    Answered on May 22, 2019 at 10:43 PM

    Can you please share to us the form URL you are trying to clone? Also, please try clearing your form cache https://www.jotform.com/help/229-How-to-Clear-Your-Form-Cache and try again.

    Looking forward for your response. 

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    Brettk
    Answered on June 06, 2019 at 07:43 PM
    I tried clearing the cache the other day and it did not work.
    URL is as follows:
    https://form.jotform.com/UnLitho/kentwood
    Thank you!
    Order your 2019 "Stay in Touch" Cards Here

    *Brett Koller* ■ Koller Marketing Group
    *Unique Litho/Koller Marketing* ■ Direct: 720-287-5715
    Company: 303-830-2999 ■ Fax: 303-830-0402
    9 Inverness Drive East ■ Englewood, CO 80112
    brett@uniquelitho.com ■ www.uniquelitho.com

    ■ Unique Litho was Colorado's 1st Gold-Level Environmental Leader for Print
    and Mailing Services!
    ■ Unique Litho is an ISO 9001:2015-certified marketing & print services
    provider.
    ...
  • Profile Image
    JohnRex
    Answered on June 06, 2019 at 08:10 PM

    I was able to clone the form URL that you provided and it works on my end. As I checked your account, you already maximized the allowable forms that can be created. I suggest to delete at least one form then try cloning the specified form URL again.

    Hope this resolves your concern.

     

  • Profile Image
    Brettk
    Answered on June 06, 2019 at 08:43 PM
    I had already tried deleting unused forms and that did not work. How many
    forms are allowed in this account? This form is under the Unlitho account
    which is a paid account. Please let me know and thank you!
    Order your 2019 "Stay in Touch" Cards Here

    *Brett Koller* ■ Koller Marketing Group
    *Unique Litho/Koller Marketing* ■ Direct: 720-287-5715
    Company: 303-830-2999 ■ Fax: 303-830-0402
    9 Inverness Drive East ■ Englewood, CO 80112
    brett@uniquelitho.com ■ www.uniquelitho.com

    ■ Unique Litho was Colorado's 1st Gold-Level Environmental Leader for Print
    and Mailing Services!
    ■ Unique Litho is an ISO 9001:2015-certified marketing & print services
    provider.
    ...
  • Profile Image
    Kiran
    Answered on June 06, 2019 at 11:19 PM

    I have tried deleting a blank form from your account and cloned the form to your account. Here is the cloned form URL in your account.

    https://form.jotform.com/91568639462167

    Please check and let us know if you need any further assistance. We will be happy to help.