What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.

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    Asked by Alana Buck on March 22, 2011 at 08:35 AM

    Ginnie Ricker had an account with forms but has left this office.  I would like access to the forms she created.  Some of them are coming to me in her place but I cannot access them because I do not have her password.  Can you change her to me?

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    Answered by allanftd on March 22, 2011 at 08:49 AM

    Hi Alana,

    Could you please provide the username Ginnie is using to log in to JotForm? We'd be happy to reset the password for you.