- thebunkroomAsked on February 21, 2013 at 12:12 PM
Please check my link...it's not working. Need asap.
- JotForm Supportardy0689Answered on February 21, 2013 at 12:34 PM
Hello thebunkroom, I tried the URL you have given and it does not work as you said but if you omit the title and change it to the form ID it works.
I suggest you change the URL into this https://secure.jotform.us/form/21133918587156. Please let me know if this works for you too. Thank You!
- thebunkroomAnswered on February 21, 2013 at 01:28 PM
Yes we went ahead and did that. It's too bad because I don't know how long that orignal link wasn't working on our site...
- JotForm Supportardy0689Answered on February 21, 2013 at 01:42 PM
Hello, can you please give the URL of that web page where this form is located so I can better find the cause of your problem. Thanks
- thebunkroomAnswered on February 21, 2013 at 01:47 PM
We already updated them. I won't use the custom link feature anymore since it wasn't dependable.
- JotForm Supportardy0689Answered on February 21, 2013 at 02:01 PM
I see. I am glad it is working fine now. Please don't hesitate to ask if there are more concerns. Thanks