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JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

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We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.


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    Does JotForm work with iPad Safari?

    Asked by hdunsmore on February 21, 2013 at 12:18 PM

    The heading states it all.

     

    iPad shows a page with all HTML except the JotForm form.

    Page URL:
    http://www.victoriabythesea.ca/contact.html

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    JotForm Support

    Answered by abajan on February 21, 2013 at 01:45 PM

    Hi Henry,

    I just checked your page at BrowserStack and it shows up fine there on iPad on Safari. However, it may be a caching issue causing it not to show up on your end. As such, I've cleared the form's cache from our end. Please check the web page now and if it's still not appearing, try substituting

    http://www.jotformpro.com/jsform/22745868741970

    for

    http://form.jotformpro.com/jsform/22745868741970

    and us know if that helps.

    Thanks.

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    Answered by hdunsmore on February 25, 2013 at 08:24 AM
    I cleared the cache with no result to page. My iPad sped up, though. Henry
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    Answered by jefreylandicho on February 25, 2013 at 08:58 AM

    Can you please try embedding the form using IFRAME and see if it works? 

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    Answered by hdunsmore on February 25, 2013 at 10:54 AM
    Unfortunately, my iPad is in Toronto and my investigation into the iPad form issue is on hold. I uploaded an image to your site of the last result I received.
    Although I can use Opera Mini or Icab (don't know what they are) as I mentioned before, I think the onus is on JotForm to make any and all browsers work.
    Henry
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    JotForm Support

    Answered by EltonCris on February 25, 2013 at 11:39 AM

    Hi Henry,

    The form should work properly on iPad. Like Abajan, the form on your page displays properly on iPad - Mobile Safari Browser. Check this screen.

    We would appreciate if you could post a screenshot on how it displays on your end. You can Upload the screenshot here and give us the image URL. Thanks!

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    Answered by hdunsmore on February 26, 2013 at 10:49 AM
    Thanks for the continued input. I will assume that it only doesn't work for me but works for everyone else. I don't have anyone to check with. I'll go to Staples store and see if it works on their demo.