What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.

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    My forms are not updating ...

    Asked by arayaGraphics on February 21, 2013 at 12:49 PM

    I have updated some of my forms in this site but they don't update on the site they are hosted on.


    Please advise.


    Thank you,


    Dave A.

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    JotForm Support

    Answered by abajan on February 21, 2013 at 01:05 PM

    Hi Dave,

    Would you mind sharing the URL of the site that contains the form? We would like to view its source in case the cause of the problem lies there. In the meantime, I'll see if I can clear your account's cache from our end. However, if we know the specific URL of the form, our going into your account and hitting the form's save button tends to yield better results.

    We look forward to your reply, so that we can get this issue resolved.