- grafixshoppeAsked on February 21, 2013 at 12:54 PM
I'm wondering why I can never get a upload over 1GB to go. It's says uploading for about 10 seconds and then says fail. You faq's say that files of up to 10GB are supported. Am I doing something wrong?
- JotForm Supportardy0689Answered on February 21, 2013 at 01:57 PM
Hello, we have a maximum 1GB limit per upload even if you set it to more than that it will not work or will get stuck at 1GB during the upload process. I am not sure about your 10GB but I am afraid you are talking about the account storage space of the premium account. You have a professional account and this grants you with 1000GB of storage space. I hope this information helped you and if you have further concerns please don't hesitate to ask. Thank You!.