Duration Indicator no longer shows on the form even enabled.

  • rensieb76
    Asked on May 24, 2019 at 2:09 PM

    The duration indicator no longer shows on the form while being filled out. It does however come through on the submissions. Is this something that can be fixed so when filling in the form the user can see the duration?

  • Mike_G JotForm Support
    Replied on May 24, 2019 at 3:28 PM

    I understand that you are referring to the "Total" that appears when the "Range" and "Duration Indicator" options of the Time field is enabled under the Range tab of its properties.

    1558725868zt15 23 50 Screenshot 10

    I can confirm that the "Duration Indicator" of the Time field still works.

    1558725819zt15 14 42 Screenshot 21

    However, I would like to apologize for any confusion. Please know that the "Duration Indicator" will only appear on the form if the "Time Format" property of the Time field is set to "24 Hour".

    1558726066zt15 26 23 Screenshot 32

    If you have other questions or concerns, please feel free to let us know.