What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.

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    Can't find what I am looking for.

    Asked by gamePlaygallery.com on February 21, 2013 at 03:11 PM

    Can't find what I am looking for. Not in navagation - not in your search - no email for support - no live rep for support - and confusing to navigate and find the right form in reference. Oh yeah, and a long list of complaints in your forum. This is not starting out very good. To many negative thing right from the start and don't have days to get answers. So I don't think I'll be using this service!

    This is a re-post of a comment on Introducing New My Account Section and a New Pricing Plan

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    JotForm Founder

    Answered by aytekin on February 21, 2013 at 03:16 PM
    Sorry to hear that. On our contact page, if you select "private" option you will be getting email support.Our forums are actually our support system so that's why it looks like a long list of complaints.If you can tell us what you were looking for we'd be happy to help.