Can I set the return email to come direct to me vs through JotForm?

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    bkasen
    Asked on May 25, 2019 at 07:48 PM

    I set up JotForm as a first time user.  I sent a request for information to myself as a test.  I received an email from JotForm, with the contact info for the inquiry (from me).  Question - can I set the return email to come direct to me (vs through JotForm)?

    Bruce Kasen

    bkasen@shoremet.com

     

  • Profile Image
    Kiran
    Answered on May 26, 2019 at 02:42 AM

    I am not sure if I understand your query correctly. Do you mean to send the email autoresponders to the form submitting person using your email address instead of JotForm email address? If so, you may setup SMTP sender email address so that the emails shall be sent using your email address. Please follow the guide below:

    https://www.jotform.com/help/244-How-to-Setup-SMTP-for-a-Form

    Hope this information helps! Let us know if you are referring something different. We will be happy to help. 

  • Profile Image
    bkasen
    Answered on May 26, 2019 at 11:43 AM
    Really appreciate your quick reply, especially on a holiday weekend. GREAT customer service (please share this email with your manager).
    You are correct on your interpretation to my originating email. I will look into the link you sent me.
    Enjoy the rest of your weekend.
    Bruce Kasen
    303-885-2881
    bkasen@shoremet.com
    ...