I have been locked out of my account

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    Kaia
    Asked on February 21, 2013 at 03:47 PM

    I don't understand why this has happened, please re-enable my account. Thank you. 

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    pinoytech
    Answered on February 21, 2013 at 04:31 PM

    Hi Kaia,

    We apologize for the inconvenience that may have caused. Our auto phishing filter suspended your account because of this form due to possible used for phishing activities. This type of form violates our terms of used. Can you please provide us more information with regards to this form? If you could provide us good reason, we may consider re-active your account and whitelisted your form to avoid this from happening again.

    Thank you!

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    Kaia
    Answered on February 21, 2013 at 04:52 PM

    Unfortunately i cannot view this form as it has been deactivated.. can you tell me which one it is? I can assure you whichever form is causing an issue that it is NOT for phishing scams. Every form I have created is to assist me in my design business.

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    pinoytech
    Answered on February 21, 2013 at 04:54 PM

    The title of the form is [Imported Form] Frequently Asked Questions. This form is asking for username, email and password.

    Thank you!

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    Kaia
    Answered on February 21, 2013 at 05:02 PM

    oh oops! That was definitely a mistake! As you can see in my other thread I am trying to figure out how to import an existing form. However in the process of of trying to copy the url, and posting my question I accidentally copied the url from the jotform page where I was posting my question, and that's how that form got there. Not what i was going for obviously. I will be deleting that as soon as i get back in.

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    pinoytech
    Answered on February 21, 2013 at 05:05 PM

    Hi,

    Your account is active again. Please make sure to remove the said form to avoid this from happening again.

    Thank you!