Unable to view all of the Thank You Page on mobile device for editing

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    Asked on May 26, 2019 at 02:38 PM

    Major frustrations here.  Trying to edit the Thank You page from Iphone & Ipad.  Not able to see the whole form to do edits.  The page is not responsive to adapt to mobile devices.  Therefore, it will not allow me to scroll to the bottom of the form to make edits.  Also, if I want to change the background of the page, it does not appear to be possible.  

    Are there options to do this? Or is this being worked on in a later update?  Also, if there is a background image on the Thank You Page, when it comes to viewing on a laptop it will not spread out the picture to be the whole background.  Instead, the picture is repeating and it looks awful & unprofessional.


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    Answered on May 26, 2019 at 03:31 PM

    We apologize for the inconvenience caused. You did not mention which of your form have the issue, so I can only assumed it was this one https://www.jotform.us/form/91444079102149

    To fix the repeating background image on your form page, you need to set the background image to fixed and cover option in the form Advanced Designer https://www.jotform.com/build/91444079102149/design

    1558898996zzz 2019-05-27 03.21.17.png

    It should fix the background image for both the form and in the Thank You page.

    You can check it on my test form https://www.jotform.com/91456338490968

    I hope this help. Let us know if issue persist.