What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.


  • Profile Image

    I've been locked out for TOS but haven't violated anything.

    Asked by QRtstry on February 21, 2013 at 04:30 PM

    My username is QRtstry and I have been locked out! I have tried contacting someone (even tried Interology website) and gotten no response. Please help. I only share the forms within my organization and use them for web page layout sketches. I need to get back in asap! Please help!

  • Profile Image
    JotForm Support

    Answered by Welvin on February 21, 2013 at 05:07 PM

    Hi,

    You have been suspended because your forms are asking for login and password, as for this website: https://www.qrtstry.net/xsec_LOGIN.asp. Please be inform that we do not allow this type of forms for many reasons.

    If you are the owner of this website, please email us at support@jotform.com using any internal email account of this domain/website confirming this thread. I hope that you will undersand that we are doing this for security purposes.

     

    Thanks