Cancel my plan

  • jcrdz
    Asked on May 27, 2019 at 7:59 AM

    Hi. I want to cancel immediately and receive a refund as you charge my payment method some days in advance. I don't want to wait for the next billing cycle. Thanks.

  • Ashwin JotForm Support
    Replied on May 27, 2019 at 9:29 AM

    I have sent a request to our billing team to process the refund for your last subscription payment of bronze plan. Please allow 7-10 days for the amount to reflect in your account. 

    Please note that your account is now downgraded to free plan.