How to filter submissions in jotform inbox

  • DixieCummings
    Asked on May 28, 2019 at 12:13 AM

    It appears the filters do not work in the form inbox , im trying to filter older items to delete them.

  • erdems
    Replied on May 28, 2019 at 4:24 AM

    Hi, 

    Did you try this filter? 

    1559030203jotform inbox filtering dates Screenshot 10

    By choosing the field you want to make filter on, you can collect the information you need. I've tested whether if there is any problem with the filter, but i couldn't find any. 

    For detail, please follow the steps below.

    1. First, click the 'Choose Field' button. There you will come across some fields you can filter on. Select the Submission Date option.

    1559031821Screen Shot 2019 05 28 at 11 Screenshot 21

    2. Then, please adjust the time frame you want to filter on, and apply filter.

    1559031840Screen Shot 2019 05 28 at 11 Screenshot 32

    3. As you can see, 25 August 2017 and previous dated submissions appears. 

    1559031855Screen Shot 2019 05 28 at 11 Screenshot 43

    If you still have the same problem, please inform us.

    Thanks.