What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.

  • Profile Image

    I have successfully got my forms embedded in my site but where do I retrieve the uploads I get ?

    Asked by Neddyrich on February 21, 2013 at 08:14 PM

    I finally after hours figured out your system and made 3 forms. But I cannot find any answers to a simple but main question - Where do your uploads go so I can retreive them. Hopefully they go to my email that I put down there but there is a dropbucket mentioned here too. You have made most of your product content to difficult and confusing to find and implement. How do you use or get the drop bucket for instance. You need navigation from one point for all things! I cannot find answers in your forums for these questions. A support team needs to be answeering questions not your customers.

    Page URL:

  • Profile Image
    JotForm Support

    Answered by ardy0689 on February 21, 2013 at 08:56 PM

    Hello Neddy, we are sorry if you are experiencing difficulties on our navigation. Our developers are trying their best to give a user friendly interface for our users to use.

    You can access any for your upload submissions by clicking your form and clicking Submissions button.  You can retrieve any file submitted to you on your email notification as well as from the Submissions page of the form. I hope this information will help you. Thank you.