reset password

  • courtney
    Asked on May 28, 2019 at 10:40 AM

    Hello I have reset my password, and I am still not able to login it says autosuspend, Please advise!!

  • Bitia JotForm Support
    Replied on May 28, 2019 at 12:22 PM

    Upon review of your account was found automatically suspended (autosuspended) due to this form: http://www.jotform.us/form/83575503520151 

    Since forms are created everyday for phishing activities such as: stealing credit card information, social security numbers, login credentials, child pornography, banking information, etc; our Phishing Detector Tool automatically suspends forms that may contain words related to such activities.

    I have inspected your forms and found no guilty fields , so I have activated your account, we apologize for the inconveniences this may have caused you.

    You may continue developing your forms according to our Terms of Use.

    Thank you.